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    Privacy Policy

    This privacy policy ("Policy") describes the privacy practices for our website, applications, and services accessible via [creatorexchange.io] and any subdomains (collectively the "Site"). This Policy is a legal statement that explains how Creator Exchange, Inc. ("Creator Exchange", "we", or "us") may collect information from you, how we may use, maintain, protect, and share your information, and how you can control your information.

    This Privacy Policy is incorporated by reference into our Terms of Service (the "Terms"). Please read this Policy and the Terms carefully before you use the Site to understand our policies and practices regarding how we treat your information. By accessing or using the Site or accepting any Terms that incorporate this Policy, you agree to be bound by this Privacy Policy and the Terms. If you do not agree with any terms, you may not access or use the Site.

    Contact Information

    We are committed to protecting your privacy. If you have any questions, comments, or concerns about this Policy or our privacy practices, please contact us by email at contact@creatorgames.io.

    Personal Information We Collect

    Personal Information (also known as "Personal Data")

    When you access or use the Site, we may collect the following personal information ("Personal Information"):

    Profile Data

    • Email address (if you sign up via email)
    • Roblox username and user ID (if you sign up via Roblox OAuth)
    • Information you voluntarily provide when listing a game (e.g., game name, description, images, performance metrics)
    • Notification preferences
    • Any additional fields you voluntarily submit through forms or settings

    Usage Data

    We collect information on how the Site is accessed and used ("Usage Data"). This Usage Data may include:

    • IP address
    • Browser type and version
    • Device type
    • Pages viewed and actions taken on the Site
    • Time and date of visits
    • Time spent on pages
    • Referral pages
    • Search queries within the platform
    • Diagnostic and error data

    Customer Support and Survey Data

    When you request assistance, report an issue, complete a survey, or otherwise interact with our support team, we may collect information you provide through forms or electronic communications. We may request additional information to assist with support inquiries.

    How We Use Your Information

    We use your information for the following purposes:

    • To operate, maintain, and improve the Site and Services
    • To manage your account and subscriptions
    • To facilitate game listings, purchases, and marketplace activities
    • To personalize your experience on the Site
    • To provide support and respond to inquiries
    • To communicate about updates, new features, and offers
    • To comply with legal obligations
    • To prevent fraud, security breaches, or other prohibited activities

    Sharing of Information

    We do not sell your Personal Information.

    We may share your information in the following circumstances:

    • Service Providers: With third-party service providers who perform functions on our behalf, such as payment processing (e.g., Stripe), hosting, and analytics.
    • Legal Requirements: When required to comply with legal obligations or protect our rights.
    • Business Transfers: In connection with any merger, sale, or acquisition of assets.

    Cookies, Tracking, and Web Beacons

    • We use cookies and similar tracking technologies to improve and analyze our Site.
    • Cookies are small files placed on your device.
    • You may configure your browser to refuse cookies, but some features may not work properly without them.
    • Pages of our Site may contain electronic files (web beacons) that help us count users who visited pages or interacted with email communications.
    • We respect your preferences regarding cookies. You may adjust cookie settings via your browser settings.

    "Do Not Track" Requests

    We adhere to the standards set forth in this Policy and do not monitor or respond to "Do Not Track" browser signals.

    Third-Party Services

    The Site may contain links to third-party services or websites, including payment processors like Stripe. We are not responsible for the privacy practices or content of third-party services.

    Data Retention

    We retain Personal Information as long as necessary to:

    • Provide the Services
    • Manage your account
    • Fulfill legal or regulatory requirements
    • Resolve disputes and enforce our agreements

    Upon account deletion, we will delete or anonymize Personal Information within 90 days, unless retention is required by law.

    Your Rights and Choices

    Depending on your location, you may have rights under data protection laws to:

    • Access the personal information we hold about you
    • Request correction or deletion of your personal information
    • Object to our processing or request restrictions
    • Request data portability

    You can make these requests by contacting contact@creatorgames.io. We may require verification of your identity before fulfilling your request.

    Children's Privacy

    • The Site is not intended for individuals under the age of 13.
    • We do not knowingly collect personal information from children.
    • If you believe we have collected information from a child under 13, please contact us immediately.

    Changes to This Privacy Policy

    • We may update this Privacy Policy from time to time.
    • If we make material changes, we will notify you by posting the updated Policy on our Site.
    • Your continued use of the Site after changes become effective indicates your acceptance of the new Policy.